Vinted Users Voice Anger About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The platform stated the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification to its shipping options following member complaints.
